Morning huddle
Elena's board
Exceptions first. This is the 7:30 a.m. meeting: down units, quotes about to die, rentals that did not come home, and iron sitting unbilled.
Down units
2
Customer equipment not moving
Open pipeline
$374,600
7 live quotes · 4 expiring
Waiting on parts
2
Techs idle or on a parts run
Rental utilization
57%
1 overdue returns
Total AR
$108,110
Current + 1–30 + 31–60 + 61+
Current (not due)
$43,840
Open invoices still inside terms
1–30
$6,120
Days past due
31–60
$39,510
Days past due
61+
$18,640
Days past due
Exceptions
26 items for general manager · 1 ready to invoice
- criticalServiceWO-44102 — customer unit downGulf Coast Frozen Foods · Freezer 2, Pasadena
- criticalServiceWO-44122 — customer unit downCinco Ranch Foods · Aisle 6, Cinco Ranch
- criticalPartsWO-44102 waiting on parts04815-12340-71
- criticalPartsWO-44122 waiting on partsCR-SOL-MAST
- criticalRentalRA-1882 overdue 1 daysEast End Beverage · 2023 Toyota 8FGU25
- criticalAdminBaytown Port Logistics on credit holdAR $42,750 vs limit $40,000
- criticalSalesQ-26079 expiredBaytown Port Logistics · Marcus Hale
- warningSalesC-2208 is on 2 open quotesQ-26088 and Q-26096
- warningSalesQ-26091 expires soonGulf Coast Frozen Foods · Marcus Hale
- warningSalesQ-26088 expires soonKaty Distribution Co-op · Sofia Alvarez
- warningSalesQ-26105 expires soonCinco Ranch Foods · Sofia Alvarez
- warningServicePM overdue · 8FBE20-99102Gulf Coast Frozen Foods · 6120 / 6120 hr
- warningServicePM overdue · H155FT-2201Baytown Port Logistics · 11240 / 11130 hr
- warningServicePM overdue · H190FT-1180Pasadena Terminal Services · 13420 / 13370 hr
- warningAdminWO-44088 ready to invoiceKaty Distribution Co-op · 2 labor hours
- warningAdminWC-1160 warranty claim aging 28 daysToyota · Memorial Medical Supply
- warningAdminWC-1144 warranty claim aging 40 daysToyota · Gulf Coast Frozen Foods
- warningAdminWC-1190 warranty claim aging 39 daysHyster · Pasadena Terminal Services
- warningParts04815-12340-71 short for open workNeed 1, on hand 0, on order 1
- warningPartsHY-CHAIN-160 short for open workNeed 2, on hand 0, on order 0
- warningPartsHY-STEER-CYL short for open workNeed 1, on hand 0, on order 1
- warningPartsCR-SOL-MAST short for open workNeed 1, on hand 0, on order 1
- infoServicePM due · 8FBE20-99118Gulf Coast Frozen Foods · 5880 / 5880 hr
- infoServicePM due · 8FGU25-22044East End Beverage · 3440 / 3450 hr
- infoServicePM due · 8610-2291Cypress Paper Converting · 4550 / 4550 hr
- infoServicePM due · SP3500-1188Cinco Ranch Foods · 2680 / 2730 hr
How departments meet
- Sales → Service. A won quote moves the unit to prep. If the customer already has a fleet, PM coverage is attached on delivery.
- Service → Parts. Down units park on waiting-parts until the counter allocates or special-orders. The tech stays on a parts run instead of guessing.
- Rental → Shop. Damage at return opens an internal work order so the next customer does not get a chunked tire.
- Admin gates delivery. Credit hold blocks winning a quote. Unbilled ready work is a leak, not a trophy.
Today's shop load
- parts runWO-44102
Andre Cole
Van 12 · electric · Toyota · cold storage · North
- availableclear
Riley Brooks
Van 4 · reach · Crown · PM · North
- availableclear
Sam Okonkwo
Shop North · diesel · Yale · hydraulics · North
- on jobWO-44111
Jordan Ellis
Van 9 · electric · warranty · Toyota · West
- on jobWO-44072
Casey Nguyen
Shop · tires · rental · Crown · North
- availableclear
Maya Singh
Van 21 · diesel · Hyster · port · East
- on jobWO-44091
Luis Ortega
Shop East · diesel · Yale · hydraulics · East
- parts runWO-44122
Avery Walsh
Van 16 · reach · Crown · electric · West
- availableclear
Chris Patel
Van 18 · PM · Crown · grocery · West